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Ride the Wave - Garrett Briggs.pdf

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Description & Overview

Every day, a surfer in Europe opens a laptop and starts planning a trip to your beach—six weeks before they arrive. They'll compare three to five surf schools, read ten to twenty reviews, watch video previews, and book through whichever business feels most credible. If your digital presence isn't built to win that journey, you're left fighting for walk-ups while competitors collect advance bookings from customers you never knew existed.
Ride the Wave is the practical digital marketing playbook for surf school owners, board rental operators, water sports instructors, and coastal tour businesses that are tired of watching peak-season revenue evaporate into platform commissions and off-season calendars sit empty. Author Garrett Briggs strips away the hype and delivers the operating manual for turning a seasonal, weather-dependent business into one that captures bookings months in advance—and keeps revenue flowing when the crowds thin out.
This book confronts the four forces squeezing surf businesses today: brutal seasonality, weather cancellations, saturation competition at every destination, and third-party platforms like TripAdvisor, Viator, and Airbnb Experiences taking fifteen to twenty-five percent of every booking. Then it shows you exactly how to fight back on each front.
Inside, you'll learn to market to the six distinct surf tourist segments—from nervous first-timers who book early because they want reassurance, to discerning intermediates, break-chasing advanced surfers, content creators, surf families, and the fast-growing wellness-surfer crowd—each requiring different messaging, channels, and conversion tactics. You'll map the five-stage digital journey from awareness through advocacy, so you show up with the right message at every touchpoint instead of guessing.
The paid advertising chapters give you a complete three-layer campaign architecture—awareness, consideration, and conversion—with exact budget allocations, high-intent Google Ads keyword strategies (including the negative keyword lists that stop wasted spend), Facebook and Instagram lookalike audience targeting, and segmented retargeting campaigns that convert cart abandoners at two to three times cold-audience rates. You'll discover how hotel concierge partnerships—with percentage, flat-per-referral, tiered, and bundled commission structures—can turn nearby accommodations into a steady referral engine, complete with partner kits and training materials that make staff actually sell for you.
On the operations side, Ride the Wave walks you through evaluating booking platforms like MindBody, Peek, and Checkfront based on real-world performance rather than feature checklists, then optimizing the booking flow itself: guest checkout, progress indicators, the five-tap mobile rule, and field audits that strip friction from every step. Advanced pricing strategies—dynamic surge pricing for perfect-condition days, early-bird discounts thirty to ninety days out, last-minute premiums on scarce slots, group rates, and bundled packages—turn your calendar into a revenue engine instead of a fixed price list.
Every section closes with a concrete seven-day practice assignment: build a thirty-day content calendar, launch a ten-dollar test campaign, draft partnership proposals for three target hotels. This is a working manual, not theory.
If you're ready to stop renting your customers from booking platforms, fill your shoulder seasons, and own the relationship with every surfer who finds you—Ride the Wave is your blueprint. Grab your copy today and start capturing the bookings your beach deserves.
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