A business novel about what happens when the numbers stop telling the truth.

If you loved The Goal, you already know how much a good business novel can teach you. THE GAP is built in that same tradition, but the crisis here isn't a bottleneck on the plant floor. It's the numbers everyone in the building already trusts.

When Chuck Boone handed Roger Alexander the presidency and the keys of Boone Packaging, he gave him one instruction: stop settling for fine. Roger had no idea how literally he'd need to take it.

On paper, Boone Packaging is exactly that. Fine. Stable. Profitable. Every report accurate, every number defensible. But from his first days in the chair, Roger begins to see the distance between what the reports say and what's actually happening on the floor. A gap no one has been measuring. One that may be quietly killing the company from the inside.

•A customer one bad week from walking?
•Pricing quietly outrunning the real cost of the product?
•A CFO with his foot on the brake, for reasons that used to be good ones?
•A controller who's seen the truth for months and is only now being asked?
•A floor full of capability nobody ever invited into the room?

As Roger gets closer to the truth, he discovers something bigger than a numbers problem: the capability to save this business was never going to come from an outside genius. It was already inside the building, waiting to be trusted.

Moving between the boardroom and the plant floor and between the pressures of a first-year turnaround and the life Roger is trying to build at home. THE GAP is a story about the cost of crossing the distance between good and better, and about the people brave enough to cross it.