Stop letting unreliable numbers compromise your organization's care, credibility, and bottom line.

For clinical directors, program directors, and healthcare operations leaders, a single nagging question can derail a critical strategy: Can I truly trust this data? Low-quality data quietly erodes institutional trust, skews program evaluations, and drives up hidden operational costs. This practical guide delivers the definitive, actionable blueprint to eliminate data doubt and build a high-performance healthcare culture.

Moving far beyond abstract data theory, you will discover a step-by-step roadmap to align your performance metrics with the Quintuple Aim Framework, navigate complex EMR to EHR transitions, and master the process of setting meaningful performance targets. Using vital priorities like health equity and Social Determinants of Health (SDOH) as practical, real-world frameworks, this book guides you through establishing a data quality committee, managing structured and unstructured health data, and moving past static tables into advanced data visualization and persuasive data storytelling that inspires executive action.

Packed with real-world healthcare case studies, this book is your essential tool for transforming raw health data into measurable, community-wide impact.

About the Author

Faten Hassaan is the Founder of Quality Improvement for Health Care Inc. a consulting firm that specializes in operational excellence by creating custom improvement plans based on each client’s needs and goals.

Faten has led improvement efforts across the healthcare sector for over seventeen years helping leaders meet strategic objectives and stakeholders’ performance goals. She has successfully provided education sessions and mentored multi-disciplinary and cross sector healthcare leaders, providers, and inter-professional teams to build quality improvement (QI) capacity and capability.

Her experience is complemented with a master’s degree in quality improvement and patient safety, Hons B.Sc in Biology, Quality improvement Advisor, Lean Six Sigma black belt, and project management professional certificates.

Faten has published “Using System Maps to Gain a System Perspective to Improve Outcomes”, and coauthored, “Case Study: West End Quality Improvement Collaboration”. She presented at Seventeenth International Scientific Symposium on Improving Quality and Value in Health Care, “A QI project to reduce avoidable ED admissions due to falls and UTIs at a LTCH” ; at the Leadershift conference “Leveraging Partnerships to improve Performance “.

Faten led the team that received the Bright Light Award from the Association of Family Health Teams for “Improving COPD Care”.